Acceptable Use Policy

Do not use Klasvo for anything illegal, or to help anyone break the law, in your country or in your clients’.

• Send marketing only to people who agreed to receive it. Do not import or buy lists of people who did not.
• Never remove or hide the unsubscribe link, and never email someone again after they unsubscribe.
• Say clearly who is sending, and do not use misleading subject lines.
• Do not use Klasvo’s email to send anything unrelated to your studio.

• No fake reviews, made-up results or misleading claims on your website, in your emails or in anything written with our AI features.
• Do not pretend to be another person, studio or company.
• Use only photos, music, words and logos you have the right to use.

• Collect only what you need. Do not store full card numbers, passport or ID numbers, or passwords in notes or forms.
• Give each team member their own account. Do not share sign-ins.
• Use clients’ data only for your studio, never for anything they would not expect.

Do not publish content that is hateful, harassing, sexually explicit, violent, or that endangers children. Do not use Klasvo for a business that Stripe or the card networks do not allow, or to sell anything illegal or unsafe.

• Do not try to see another studio’s data, get around a limit or a permission, or test our security without our written permission.
• Do not copy, scrape or take apart Klasvo’s software, or use it to build a competing product.
• Do not overload Klasvo, for example with automated requests, or upload anything harmful such as malware.

Found a security problem? Please tell us at hello@klasvo.com before telling anyone else. We thank people who report problems responsibly and will not act against them.

Depending on how serious it is, we may ask you to fix it, remove content, pause a feature (for example sending marketing), or suspend or close your account, as our Terms of Service say. We tell you why. If there is a risk to people or to other studios, we may act first and explain straight after.

To report misuse of Klasvo: hello@klasvo.com.